Auditing Services – Technology & Utility Expense
We provide hands-on auditing services to help our SMB through enterprise-level clients reduce costs as well as consulting and management services to help make adjustments, negotiate new contracts, source new providers as well as help to enhance productivity and efficiencies.
Our proprietary software – powered by Audit-Tel, is the foundation for having saved our clients millions of dollars over the years through our Technology Expense Auditing and Managing Services (TEM)
Using our proprietary software, powered by Audit-Tel, we follow a step-by-step, risk-free, process to help our clients reduce costs while often identifying ways to optimize their technology for enhanced productivity, greater efficiency and future growth.
Our first step is to consult with our clients to understand their current challenges and requirements, as well as their short and long-term business goals, including planned expansions. This intel allows us to accurately assess the current status and costs while remaining focused on what will be needed in the years to come to support their growth.
Our next step is a comprehensive assessment of the overall spend – on technology, telecommunications & utility. As we uncover opportunities for cost savings we often uncover opportunities to improve performance, embrace best practices, minimize security risks, and more. We’re happy to share our findings as we go along. The following are just some of what our analysis includes:
- Improved rate and tariffs applications
- Special-contracts compliance
- Misdirected billing
- Duplicate charges or billings
- Billing for removed services
- Inappropriate taxes
- Excessive CLEC surcharges
- Unauthorized services
- Billing for unused services
- Unregulated charges
It isn’t enough to just think we’ve uncovered opportunities, often during this step we even dispatch technicians to the client’s facility (ies) to confirm and validate our findings. Once validated we assemble our recommendations for maximum savings and performance optimization to support the client’s technology and business objectives; short and long-term. This is the basis for the Savings & Productivity Action Plan.
Once the Savings & Productivity Action Plan, (which is customized to each client’s specific technology needs) is reviewed and approved – implementation (and cost reductions) can begin. In essence, it is a: “terminate and migrate to greater effectiveness and cost efficiencies” process. Cost reductions may come in the form of re-negotiated contracts. Efficiencies might be achieved by eliminating redundancies. There is a myriad of ways we help clients reduce costs and improve productivity – each client’s Savings & Productivity Action Plan is unique.
Monitor & Manage
Once implemented our Managed Services team will monitor 24/7 to ensure savings continue.
Full assessments, from our risk-free financial audits through a comprehensive review of a client’s hardware and software performance, best practices, cybersecurity risks, and more are available upon request.