Careers

Why Us?

Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.

We offer great starting salaries, retirement plans, health benefits, and bonuses.

Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.

We have supported our troops throughout the years and love working with veterans.

IT Help Desk Technician

Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.

Skills and Qualifications

· Candidates should have previous experience working in Help Desk Support or IT Support.

· The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges

· Have the ability to handle multiple projects simultaneously and under tight deadlines

· Strong communications skills to effectively communicate technical information to non-technical customers

· Experience in troubleshooting technical issues within telecommunications networks preferred

· Vendor Management skills

· Experience with ticketing systems

· Must be able to work in a fast paced environment with minimal supervision

· Must have outstanding customer service and teamwork skills

· Excellent written and verbal communications skills required

· Strong analytical ability

· After hours / On Call support is required

Salary

Career Level Required

Experienced (Non-Manager)

Experience Required

1 to 2 Years

Education Required

College preferred or High School

Job Type

Employee

Job Status

Full Time

Work Remotely

• No

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Apply Now

Why Us?

Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Field Technician that has the same quality standards and takes pride in their work. We fully train our Field Technicians on various IT devices and systems that other companies don’t support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.

We offer great starting salaries, retirement plans, health benefits, and bonuses. 

Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.

We have supported our troops throughout the years and love working with veterans.

Job Description:

Low Voltage Installer

We are currently hiring a structured cabling lead technician with 3+ years of structured cabling experience in the field with structured cabling projects in a commercial environment. Candidates are encouraged to apply as soon as possible as we have an immediate need.

Low Voltage Installer Requirements:

• Install, troubleshoot, and maintenance of various cabling infrastructures (CAT6, COAX, 18/2c, etc.).
• Previously operated as foreman/lead technician on network installation projects.
• Ability to consistently complete projects within budget, on time, and in a safe manner.
• Terminating phone/data jacks and dressing and terminating distribution frames (66 or 110 blocks, patch panels)
• Installing support structures (ladders, racks, cabinets, j-hooks)
• Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit work.
• Knowledge and experience with POTS lines, IP Cameras, Access Points, Network Equipment installations.
• Provide basic setup, installation, and testing services for the following: Phone Systems, Wireless systems (AP, Antennas), and Network devices (routers, switches, servers).
• Willing to travel for 1-2 weeks at a time.
• Flexible and willing to work early morning, day, night, and weekend shifts depending on the requirements of the job. After Hours work is usually minimal.
• Ability to operate a BOOM or scissor lift and work at heights.
• Excellent customer relationship and communication skills; verbal and written.
• Valid driver’s license with a clean driving record; no DUI or DWI in the last three years.

• Familiarity with BICSI, EIA, TIA, or NEC Standards
• Capable of performing site surveys, reading blueprints, and managing hours and inventory
• Troubleshooting networking issues
• Rack and stack work, closet work, putting together server racks, patch panels
• Your own basic telecom tools including punch downs, snips, wire strippers, cordless drill, PPE (safety gear), etc.
• Must consent to a pre-employment background and drug screen

Preferred Qualifications:

• Card Reader Experience
• Door Access Control (Maglocks, Door Strikes, etc.)
• Cat 6 Experience
• Wireless access points Experience
• Door Contacts Cutting electric Strikes
• Security Cameras
• Network Equipment
• Desktop Support

Benefit Conditions:

• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process

Work Remotely

• No

Job Type: Full-time

Salary: $40K – $55K per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• On call
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Network Cabling: 2 years (Required)

License/Certification:

• Driver’s License (Required)

Willingness to travel:

• 50% (Preferred)

Apply Now

Why Us?
Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.

We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.

About Inverse Technology Solutions

Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.

Job Description: Telecom Billing Analyst

Perfect job for those looking to make a career in an established ever-growing technology company.

A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures.

You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly
occur, so your duties are to catch and correct them.

Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy.

The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic
imports.

Duties will include;

• Enter invoices both manually and from carriers billing portals via electronic loading process
• following establish format and customer specific business rules.
• Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings.
• Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers.
• Responsible for auditing/approving telecommunication service provider invoices for payment processing.
• Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing.
• Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan.
• Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy.

Preferred Qualifications:

• Advanced level skills in Microsoft Office (Excel, Outlook and Access)
• Candidate needs to know how to run V-Lookups and Pivot Tables
• Ability to self-motivate, multi-task and multi-task.
• Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients’ money.

Work Remotely

• No

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Apply Now