A colleague of ours, a very small business owner, recently decided to make some changes to her mobile, landline, and internet services. She knew she should move her outdated POTs line to VoIP. She also knew she was likely paying too much for her mobile and internet service. She did her homework and contacted her current mobile service provider (we’ll refrain from naming names here; let’s call them Provider A) to port her landline (from a local provider) to VoIP and forward it to her mobile. The response was, “Absolutely not, cannot be done.” She said she had done her homework and, yes, it could be done. The reply was, “Nope. Can’t be done”.
Real Life Example #1 DO NOT ASSUME THE PROVIDER’S REPRESENTATIVE KNOWS WHAT THEY’RE TALKING ABOUT.
She went across the street to their competitor (we will call them Provider B), who enthusiastically said yes, we are happy to help. This shows us that customers are at the mercy of whoever happens to be picking up the phone or sitting at the desk when you reach out. They may be knowledgeable or not. Unless you really know your stuff, you may not even know when you’re getting the wrong info. No brag; we (Inverse Tech) often know more than the providers’ employees about the services and options they offer.
Our colleague was wise to take a hike and talk to Provider B.
Real Life Example #2 is even more compelling. Our colleague explained all the changes she wanted to make; porting her landline and switching her mobile service and internet to Provider B. The next day she mentioned to us what her plan was about porting the landline number. She thought Provider B offered a good deal because it was less than what she paid monthly for her landline. While normally, Inverse Tech would not consider bringing her on as a client due to her company size; we did offer if she wanted to take advantage of the Ring service we provide. Armed with that information, she returned to Provider B and announced she could get the landline ported through us. Here is a direct quote from Provider B when she said that, “Oh, now that I know there is competition, I can give you a much better deal”.
Real Life Example # 2 DO NOT ASSUME THE DEAL THEY’RE OFFERING IS THEIR BEST OFFER.
Can you believe that? Sadly, we can. Knowledge is power. Our colleague is saving about $140 per month, confident she got the best deals possible. If you could get the BEST deals on everything from high-speed internet, VoIP, and mobile, wouldn’t you want to? If you have just a few locations, it could save you hundreds every month. Why not let us help you get those deals by allowing us to conduct an initial audit to see where you are with all your providers? Then, once we have the data, we can use our industry expertise and negotiating leverage to help you get the best deals possible. You have nothing to lose and everything to gain. Call us at 800-854-2444 or visit www.inversetech.com